Hair health is trending, and clients’ social feeds are filled with ‘tried and tested’ hair loss hacks. What many don’t realise is that hair loss start at the root, and that a weird concoction of avocado and coconut oil they saw on Instagram isn’t going to make their hair thicker overnight.
Hair loss can have a huge impact on a client’s life, and hairdressers are the ones right there alongside them while it’s happening. The trust that client’s share with their stylists puts hair professionals in a unique position – they see their clients regularly, in many cases become friends, and are often among the first people to notice that hair density, scalp or shedding pattern has changed.
But, when faced with a client’s worry and questions of ‘what can I do?’, many hairdressers feel unequipped to diagnose their client’s concerns and provide the help they need.
Qualified trichologist and founder of Hair Loss Clinic UK, Hayley Handy has over twenty years of experience in the industry, specialising in identifying the root causes of hair loss and scalp conditions. After seeing how stylists were struggling to help their clients, Hayley knew the gap between hairdressing and trichology needed to be closed, and wanted to help hairdressers develop their knowledge.
Among her success stories, Hayley recently welcomed salon owner Lydia Nugent-Thomas to the Hair Loss Clinic for an trichology session designed to help her introduce scalp services into her business.
A lot of Lydia’s clients were dealing with hair loss, and being a hairdresser, she found it difficult not being able to give the best advice. From the products to use to a step-by-step trichology consultation, Hayley demonstrated exactly how Lydia could talk with her clients about this delicate issue.
The sessions help hairdressers to understand their client’s exact needs meaning those clients will feel more comfortable opening up on their concerns and hopefully, more willing to see a trained trichologist to help with any hair loss.
Even though Lydia wasn’t looking to partake in a full trichology course, she said that implementing scalp services was “a great solution to help me as a hairdresser”, and added something new to her salon that could act as a new revenue of income.
Hayley’s education sessions demonstrate the benefit of hairdressers having a basic knowledge on trichology, which means that they will be better equipped to monitor their clients’ hair and scalp health over time.
Due to the ever-growing demand for trichology services and knowledge, Hayley will be rolling out her trichology courses in 2027, in collaboration with Salon Concepts.